At Proffid, we strive to ensure that our customers are completely satisfied with our services. However, if you are not satisfied with your purchase, we have established the following refund policy.

Eligibility for Refunds

Refunds will be considered on a case-by-case basis. If you are not satisfied with our services, you may be eligible for a refund within 30 days from the date of purchase, provided that:

• The service was not used or accessed beyond the first 7 days after purchase
• You submit a valid request explaining the reason for your dissatisfaction

How to Request a Refund

To request a refund, please contact our support team by emailing support@proffid.com with the subject "Refund Request." Please include the following information:

• Your account details
• Proof of purchase (invoice, payment receipt, etc.)
• Reason for the refund request

Processing of Refunds

Once your refund request is approved, we will process the refund within 10 business days. The refund will be issued to the original payment method used at the time of purchase.

Non-Refundable Situations

The following situations are not eligible for a refund:

• Failure to request a refund within the 30-day period
• Usage of the service beyond the allowed trial period
• Account suspension or termination due to violation of our Terms and Conditions

Changes to Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact us: